Escola d'Art la Industrial

IT Technician

Sep 2020 – Jun 2021 · Barcelona · On-site

My first professional contact with systems administration, as an intern. This is where I learned what writing code does not teach you: that behind a downed server there is someone waiting, and that the configuration inventory stops looking like bureaucracy the day you have to restore something.

Systems and network administration

  • Administration, maintenance and support of Windows and Linux server platforms.
  • Configuration of disks, filesystems and shared drives, transfer and access services (FTP, SSH, NFS) and DNS management.
  • User management at operating-system level, antivirus administration and access policies.
  • First contact with lightweight virtualization and application deployment through Docker.

Support, operations and quality

  • Diagnosis, resolution and escalation of technical incidents within the agreed service levels.
  • Configuration, imaging and software deployment on end-user machines, keeping the configuration inventory (CMDB) up to date.
  • Administration of monitoring agents, centralized backup systems, task schedulers and ticketing tools.

Development and automation

  • Development and maintenance of ASP.NET 5 applications and web content management with WordPress.
  • Automation of routine system tasks through shell scripting.
Back to experience